FAQ

GLIDE THRU DETANGLING BRUSH

Is this brush easy to use?

YES! The brush has an ergonomic handle making it easy to hold unlike other detangling brushes that lack a handle. 

How is this brush different from other detangling brushes?

Other detangling brushes are made to only be used on wet hair, whereas our brushes were developed to be used on wet and dry hair. Our brushes do not have that pesky ball at the tip of the bristles that will fall off over time and dig or scratch your scalp causing pain.

Is this brush good for kids?

YES! Kids love this brush so much because it doesn't cause pain and pulling like most other brushes. The brush works by separating hair in a knot instead of pulling at it. The bristles also do not have beads on them, which prevents scratching of the scalp.

How do I achieve the best results?

We recommend shampooing and conditioning your hair and then dry your hair with a towel or an old t-shirt if you want to protect your hair from damage. The detangling brush can then be used on wet or dry hair.

How do I clean the brush?

The brush is very easy to clean. All you have to do is pull out the pieces of hair within the brush. For the stubborn hairs that won't come out, we recommend putting the brush in water. The hairs will easily come out of the brush.

Will Crave Naturals be releasing any new products?

You know it!! We are currently working on a variety of new products that we expect to launch in the fall of 2020. If you want to stay up to date and be notified when we are ready to launch, follow us on Instagram @cravenaturals and sign up to be on our email list on the bottom of the home page. 

SHIPPING

Where do you ship?

We currently only ship to the USA, however we will be expanding into other countries in the near future. We apologize for any inconvenience. 

What is the cost of shipping?

All orders over $10 USD qualify for FREE SHIPPING!!! 

Where are products shipped from?

Our fulfilment center is located in the Midwest and all of our shipments take place from this facility.

How long will it take me to receive my order?

Products shipped with standard shipping arrive within 3-8 business days. 

Products shipped with expedited shipping will arrive within 2-4 business days.

 

RETURNS

You don't like what you bought? Yes you can return it. We have a No Worries Money Back Guarantee, so if you are not happy with your purchase, just contact us and we will give you instructions on how to return your item. Please note that you must contact us within 60 days of purchase in order to return your product for a full refund.